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Table of Contents

  1. Introduction
  2. Data Protection Officer
  3. How We Collect and Use Your Personal Information
  4. Use of the Akomi Website
  5. Cookies and Tracking Technologies
  6. Use of the Akomi Services
  7. Sharing Information with Third Parties
  8. Transferring Personal Data to the U.S.
  9. Data Subject Rights
  10. Security of Your Information
  11. Data Storage and Retention
  12. Children’s Data
  13. Questions, Concerns, or Complaints

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Introduction

Akomi is a health technology company that provides services for healthcare operations. We understand that you are aware of and care about your personal privacy interests, and we take that seriously. This Privacy Policy describes Akomi’s policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility and will update this notice as we undertake new personal data practices or adopt new privacy policies.

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Data Protection Officer

Akomi is headquartered at: 5102 Heather Meadow Lane, Sugarland, TX 77479, USA
Email: shivam@akomi.com If you have any questions or concerns about our personal data policies or practices, please contact our Data Protection Officer: Shivam Sharma
Title: Data Protection Officer
Email: shivam@akomi.com

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How We Collect and Use Your Personal Information

Akomi collects personal information such as:
  • Name
  • Job title
  • Employer name
  • Work address
  • Work email
  • Work phone number
We use this information to provide our services and do not sell personal information. We only share it with third parties who help facilitate our services. We may also collect information from third-party websites (e.g., LinkedIn) or partners to enrich your profile data.

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Use of the Akomi Website

We collect certain information automatically, including:
  • IP address
  • Location
  • Browser type
  • Operating system
  • Pages viewed
This data helps us improve our website and diagnose server issues. Akomi has a legitimate interest in understanding how visitors use the site to improve our services and support.

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Cookies and Tracking Technologies

Akomi uses cookies and similar technologies. For full details, visit our Cookie Notice.

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Use of the Akomi Services

Akomi collects and processes data only as required to deliver services and improve functionality. This may include user login details, authorization workflows, and healthcare-related metadata necessary for fulfilling our core functions.

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Sharing Information with Third Parties

Your data may be stored with U.S.-based third-party providers. We do not permit them to use your data for other purposes.

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Third-Party Subprocessors:

  • OpenAI – AI model processing
  • Anthropic – AI model processing
  • Vercel – Frontend hosting & infrastructure
  • Supabase – Backend database & authentication
  • PostHog – Product analytics
Other sharing conditions include:
  • Legal compliance
  • Contractual enforcement
  • Emergency responses
  • Protection of rights, safety, and property
The Akomi website may include social sharing buttons. Review the privacy policies of platforms like Facebook, LinkedIn, or Twitter before engaging.

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Transferring Personal Data to the U.S.

Akomi processes personal data in the United States. While the U.S. is not deemed “adequate” under GDPR Article 45, we use standard contractual clauses and other safeguards for data transfers, including:
  • Consent-based processing
  • Contractual necessity
  • Legitimate interest
We have received zero government data requests since founding. Contact us at privacy@akomi.com for more information.

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Data Subject Rights

Under GDPR and similar laws, you have the right to:
  • Be informed
  • Access your data
  • Correct your data
  • Erase your data
  • Restrict processing
  • Data portability
  • Object to processing
  • Avoid automated decision-making
To exercise these rights, contact privacy@akomi.com. Reasonable access is provided free of charge unless otherwise justified.

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Security of Your Information

Akomi uses appropriate technical and organizational measures to protect personal data. Access is limited to authorized personnel and service providers under contractual obligations.

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Data Storage and Retention

Your data is stored on U.S.-based cloud servers.
  • Customer data: Retained for the duration of the relationship and a period thereafter for legal, operational, and archival purposes.
  • Prospect data: Retained until no longer of business value.
  • Deletion requests: Data can be deleted upon verified request from a data subject or authorized agent.
Contact privacy@akomi.com for more details.

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Children’s Data

We do not knowingly collect personal information from children.

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Questions, Concerns, or Complaints

If you have questions or wish to file a complaint, please contact: Akomi
5102 Heather Meadow Lane
Sugarland, TX 77479
Email: privacy@akomi.com